Shipping & Handling

Box Delivery
Domestic Shipping

Free Shipping

*Orders placed on Saturday or Sunday will be shipped on Monday.

*Delivery is via United States Postal Service (USPS) and delivery times are not guaranteed. Doctors Aloe reserves the right to chose alternate carriers at any time and for any shipment.

International Shipping

Canada  $22.00  

United Kingdom $40.00 (32.84£ - 36.86£)

International $40.00

*Due to the complications of COVID-19, additional delays may occur due to heavy load on postal services and customs.  International orders might be subject to import taxes/duties.  For more information please contact your local customs authority.

*We are not responsible for assuring that the product can be lawfully imported to the destination country.  When ordering the recipient is the importer of record and must comply with all laws and regulations of the destination country.  Upon delivery taxes/duties may be collected. 

Damage Shipments

Our company makes every effort to safely secure and ship all packages.  We understand that sometimes merchandise can be damaged during the shipping process.  If you received merchandise damaged during shipping please reported within 24 hours of the receipt.  Please inspect the package upon receipt. A full or partial credit may be issue upon confirmation of the damage.

Refused Shipments

Packages that have been shipped and refused, will not be issued a refund.  We are not responsible for packages that are kept, withheld, discarded, or destroyed because of customs regulations abroad.  No refund will be issued.  

Free Shipping Offers

Free Shipping is offered thru marketing campaigns and are limited geographically by distribution to your region or country.

Back Orders

We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this event, we will give you an estimated time of availability and give you the choice of canceling the out-of-stock items, holding off shipment of your entire order until the product is available, or receiving a partial shipment of the in-stock items first and the out-of-stock items when they are available. No additional shipping charges will be incurred by the customer for these partial shipments.